{"id":36581501,"date":"2026-10-22T02:03:51","date_gmt":"2026-10-22T00:03:51","guid":{"rendered":"http:\/\/www.centre-commercial.fr\/carrefour-purpan\/offres-emploi\/emploi-carrefour\/manager-dequipe-caisses-accueil-et-services\/"},"modified":"2026-10-28T03:01:54","modified_gmt":"2026-10-28T02:01:54","slug":"manager-dequipe-caisses-accueil-et-services","status":"publish","type":"icims_job_offers","link":"https:\/\/www.centre-commercial.fr\/carrefour-purpan\/offres-emploi\/emploi-carrefour\/manager-dequipe-caisses-accueil-et-services\/","title":{"rendered":"MANAGER D&rsquo;EQUIPE CAISSES ACCUEIL ET SERVICES"},"content":{"rendered":"<p style=\"margin: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">Le saviez-vous ?<\/span><\/p>\n<p style=\"margin: 0px;\">&nbsp;<\/p>\n<p><span style=\"font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Cr&eacute;ateur de l&rsquo;hypermarch&eacute;, Carrefour reste fid&egrave;le &agrave; ses racines tout en se r&eacute;inventant pour permettre &agrave; chacun de mieux manger : plus sain, plus local, plus responsable. Leader mondial de la distribution, nous sommes engag&eacute;s pour la diversit&eacute;, la RSE et la transformation digitale, tout en cr&eacute;ant un environnement de travail inclusif et stimulant.<\/span><\/p>\n<p><span style=\"font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Nos atouts pour y parvenir ?<\/span><\/p>\n<p><span style=\"font-size: 12pt; font-family: arial, helvetica, sans-serif;\">Un r&eacute;seau multi format, multi m&eacute;tiers avec des collaborateurs passionn&eacute;s, qui s&rsquo;engagent, pour r&eacute;ussir la transition alimentaire pour tous.<\/span><\/p>\n<p style=\"font-family: Arial;\">&nbsp;<\/p>\n<p style=\"font-family: Arial;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Carrefour recherche pour son hypermarch&eacute; un(e) :<\/span><\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #6abff7;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Manager de p&ocirc;le animation de la relation client (F\/H) &#8211; Hypermarch&eacute;<\/span><\/span><\/span><\/h3>\n<p style=\"font-family: Arial;\"><strong><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">D&eacute;cliner la strat&eacute;gie du p&ocirc;le en accord avec la strat&eacute;gie du groupe (d&eacute;velopper le e-commerce &amp; l&rsquo;omnicanalit&eacute;)<\/span><\/span><\/strong><\/p>\n<h4><span style=\"color: #6abff7;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Vos missions :<\/span><\/span><\/span><\/h4>\n<ul>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Analyser le TB et d&eacute;finir le plan d&rsquo;am&eacute;lioration op&eacute;rationnelle, pour atteindre les objectifs cl&eacute;s<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Suivre le parcours client (e-commerce,encaissement,accueil &amp; services) et d&eacute;finir un plan d&rsquo;action en cas d&rsquo;&eacute;cart &agrave; la cible (suivi des commandes clients) en s&rsquo;appuyant sur et en d&eacute;veloppant ses animateurs d&rsquo;&eacute;quipe<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Coordonner les r&eacute;ponses clients, les rappels via Critizr (avec le DM &amp; les managers), et suivre la mise en &oelig;uvre d&rsquo;actions pour am&eacute;liorer la satisfaction clients sur le p&eacute;rim&egrave;tre caisses<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Garantir la fluidit&eacute; de la communication au sein des &eacute;quipes (Encaissement,Accueil &amp; Services,e-commerce) et la qualit&eacute; de la communication aux clients (Facebook,CritiZr)<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Favoriser les synergies dans une logique de diversification d&rsquo;activit&eacute;, dans le respect des conventions collectives et des fili&egrave;res (planification transverse des ressources)<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Piloter et &ecirc;tre garant de l&rsquo;efficacit&eacute; des animateurs d&rsquo;&eacute;quipe et de leurs &eacute;quipes.<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Garantir le respect des processus RH (recrutement,parcours d&rsquo;int&eacute;gration,&eacute;volutions)<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">D&eacute;finir le plan de formation global du p&ocirc;le avec les animateurs d&rsquo;&eacute;quipe, garantir sa r&eacute;alisation, pour faciliter la diversification des activit&eacute;s<\/span><\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #6abff7;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Votre profil :<\/span><\/span><\/span><\/h4>\n<ul>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Vous avez une 1&egrave;re exp&eacute;rience r&eacute;ussie sur un poste similaire.<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Votre go&ucirc;t du challenge, votre passion pour le commerce et votre forte aptitude manag&eacute;riale (animation d&rsquo;&eacute;quipes) alli&eacute;s &agrave; votre capacit&eacute; d&rsquo;adaptation vous permettront de r&eacute;ussir dans votre mission.<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Une mobilit&eacute; r&eacute;gionale demand&eacute;e.<\/span><\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #6abff7;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Les avantages Carrefour :<\/span><\/span><\/span><\/h4>\n<ul>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Salaire de base sur 13,5 mois apr&egrave;s 1 an d&rsquo;anciennet&eacute;<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Bonus annuel, prime de vacances, int&eacute;ressement, participation<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Mutuelle, r&eacute;gime de pr&eacute;voyance<\/span><\/span><\/li>\n<li><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">12% de remise sur achat<\/span><\/span><\/li>\n<\/ul>\n<p style=\"font-family: Arial;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"background: white;\"><span style=\"line-height: normal;\"><em>Chez Carrefour, nous avons &agrave; c&oelig;ur de ne passer &agrave; c&ocirc;t&eacute; d&rsquo;aucun talent et sommes fiers de compter des &eacute;quipes repr&eacute;sentatives de la soci&eacute;t&eacute; dans son ensemble.<\/em><\/span><\/span><\/span><\/span><\/p>\n<p style=\"font-family: Arial;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"background: white;\"><span style=\"line-height: normal;\"><em>Nous encourageons ainsi tous types de profils &agrave; postuler &agrave; cette offre et garantissons un processus de recrutement d&eacute;nu&eacute; de toutes formes de discriminations.<\/em><\/span><\/span><\/span><\/span><\/p>\n<p style=\"font-family: Arial;\">&nbsp;<\/p>\n<p style=\"font-family: Arial;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Retrouvez les t&eacute;moignages de nos collaborateurs qui vous parlent de leur m&eacute;tier sur notre site :&nbsp;<span style=\"line-height: 115%;\"><a style=\"color: blue; text-decoration: underline;\" href=\"https:\/\/recrute.carrefour.fr\" target=\"_blank\" rel=\"noopener\"><span style=\"letter-spacing: 0.2pt;\">https:\/\/recrute.carrefour.fr<\/span><\/a><\/span><\/span><\/span><\/p>\n","protected":false},"featured_media":0,"template":"","tags":[],"class_list":["post-36581501","icims_job_offers","type-icims_job_offers","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MANAGER D&#039;EQUIPE CAISSES ACCUEIL ET SERVICES - Centre Commercial Carrefour Toulouse Purpan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centre-commercial.fr\/carrefour-purpan\/offres-emploi\/emploi-carrefour\/manager-dequipe-caisses-accueil-et-services\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MANAGER D&#039;EQUIPE CAISSES ACCUEIL ET SERVICES - Centre Commercial Carrefour Toulouse Purpan\" \/>\n<meta property=\"og:description\" content=\"Le saviez-vous ? &nbsp; 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