{"id":36461925,"date":"2026-10-20T15:44:58","date_gmt":"2026-10-20T13:44:58","guid":{"rendered":"https:\/\/www.centre-commercial.fr\/carrefour-laon\/?post_type=offre-emploi&#038;p=36461925"},"modified":"2026-10-20T15:44:58","modified_gmt":"2026-10-20T13:44:58","slug":"responsable-dagence-de-voyages-f-h-fram","status":"publish","type":"offre-emploi","link":"https:\/\/www.centre-commercial.fr\/carrefour-laon\/offres-emploi\/emploi-boutiques\/responsable-dagence-de-voyages-f-h-fram\/","title":{"rendered":"Responsable d&rsquo;agence de voyages F\/H FRAM"},"content":{"rendered":"\n<p>Garant de la marque dont vous \u00eates l\u2019ambassadeur, votre mission principale est de veiller \u00e0 l\u2019excellente organisation de votre point de vente mais surtout de d\u00e9velopper son activit\u00e9 et la rendre comme un \u00ab incontournable du voyage \u00bb par votre sens du service clients !<\/p>\n\n\n\n<p><strong>VOS MISSIONS<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9velopper le chiffre d&rsquo;affaires de l&rsquo;Agence en mettant en place des strat\u00e9gies commerciales efficaces pour attirer de nouveaux clients et fid\u00e9liser les clients existants,<\/li>\n\n\n\n<li>G\u00e9rer et superviser le fonctionnement de l&rsquo;agence de voyages : plannings, reportings, r\u00e9seaux sociaux\u2026,<\/li>\n\n\n\n<li>Cr\u00e9er et proposer des offres de voyages attractives et personnalis\u00e9es pour vos clients,<\/li>\n\n\n\n<li>Organiser des \u00e9v\u00e9nements et des activit\u00e9s promotionnelles pour attirer de nouveaux clients,<\/li>\n\n\n\n<li>Superviser une \u00e9quipe de Conseillers Voyages et les accompagner dans leur d\u00e9veloppement professionnel et leur bien-\u00eatre au travail,<\/li>\n\n\n\n<li>Assurer le suivi et la gestion administrative des dossiers clients<\/li>\n\n\n\n<li>Garantir un service client de qualit\u00e9 et veiller \u00e0 la satisfaction de vos clients,<\/li>\n\n\n\n<li>Mener une veille permanente sur les tendances du march\u00e9 du tourisme.<\/li>\n<\/ul>\n\n\n\n<p><strong>VOTRE PROFIL<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une app\u00e9tence commerciale forte et une exp\u00e9rience significative dans le domaine du tourisme,<\/li>\n\n\n\n<li>D\u2019excellentes comp\u00e9tences en communication et en n\u00e9gociation,<\/li>\n\n\n\n<li>La capacit\u00e9 \u00e0 travailler en \u00e9quipe et \u00e0 manager avec succ\u00e8s une \u00e9quipe,<\/li>\n\n\n\n<li>Le sens de l&rsquo;organisation et du service client pour offrir une exp\u00e9rience exceptionnelle \u00e0 vos clients,<\/li>\n\n\n\n<li>La ma\u00eetrise des outils informatiques et des logiciels de gestion pour une gestion efficace des op\u00e9rations,<\/li>\n\n\n\n<li>La connaissance des r\u00e9glementations et des normes du secteur du tourisme.<\/li>\n<\/ul>\n\n\n\n<p><strong>NOTRE PROMESSE :<\/strong><\/p>\n\n\n\n<p><strong>Des avantages concurrentiels :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>-20% sur les voyages,<\/li>\n\n\n\n<li>Des primes variables non plafonn\u00e9es valorisant les performances individuelles et en \u00e9quipe,<\/li>\n\n\n\n<li>En fonction de crit\u00e8res d\u2019\u00e9ligibilit\u00e9, vous pourrez participer chaque ann\u00e9e \u00e0 un \u00ab Eductour \u00bb vous permettant de d\u00e9couvrir les destinations et h\u00f4tels de notre catalogue de produits,<\/li>\n\n\n\n<li>La possibilit\u00e9 de remporter de nombreux cadeaux (voyages, ch\u00e8ques-cadeau, etc.) gr\u00e2ce \u00e0 vos performances commerciales,<\/li>\n\n\n\n<li>Des outils de travail collaboratifs innovants permettant de fluidifier les \u00e9changes,<\/li>\n<\/ul>\n\n\n\n<p><strong>Une carri\u00e8re enrichissante au sein du Groupe :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un parcours d\u2019int\u00e9gration complet (3 semaines de formation d\u00e8s votre arriv\u00e9e),<\/li>\n\n\n\n<li>Des formations continues, orient\u00e9s technique &amp; m\u00e9thodologie de vente, management &amp; d\u00e9veloppement personnel,<\/li>\n\n\n\n<li>Des opportunit\u00e9s d\u2019\u00e9volution et de mobilit\u00e9.<\/li>\n<\/ul>\n\n\n\n<p>Nous sommes \u00e0 la recherche de professionnels passionn\u00e9s, d&rsquo;intr\u00e9pides aventuriers ! Les limites ? Elles sont l\u00e0 pour \u00eatre d\u00e9pass\u00e9es ! Explorez des terres lointaines, d\u00e9couvrez des cultures fascinantes et partagez ces exp\u00e9riences enrichissantes avec vos clients.<\/p>\n\n\n\n<p><strong>R\u00e9mun\u00e9ration :<\/strong><\/p>\n\n\n\n<p>2000 euros bruts + variables<\/p>\n\n\n\n<p><strong>Adresse et Horaires:<\/strong><\/p>\n\n\n\n<p>Centre Commercial Carrefour Laon La Romanette 2 Rue Romanette, 02000 Laon<\/p>\n\n\n\n<p>Du lundi au samedi : 9h30 \u00e0 19h30<\/p>\n\n\n\n<p>&#8212;<\/p>\n\n\n\n<p><em>Employeur inclusif, nous \u0153uvrons chaque jour pour lutter contre toute forme de discrimination et favoriser un environnement de travail respectueux. Attach\u00e9s \u00e0 la mixit\u00e9 et \u00e0 la diversit\u00e9, nous encourageons toutes les candidatures et tous les profils : \u00e0 comp\u00e9tences \u00e9gales, tous nos postes sont ouverts aux personnes en situation de handicap.<\/em><\/p>\n\n\n\n<p><em>Le Groupe Karavel est signataire de la Charte de la diversit\u00e9 qui a pour objet de favoriser l\u2019\u00e9galit\u00e9 des chances et la diversit\u00e9 dans toutes ses composantes.<\/em><\/p>\n","protected":false},"author":49309,"featured_media":36461926,"template":"","class_list":["post-36461925","offre-emploi","type-offre-emploi","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Responsable d&#039;agence de voyages F\/H FRAM - Centre Commercial Carrefour Laon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centre-commercial.fr\/carrefour-laon\/offres-emploi\/emploi-boutiques\/responsable-dagence-de-voyages-f-h-fram\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Responsable d&#039;agence de voyages F\/H FRAM - Centre Commercial Carrefour Laon\" \/>\n<meta property=\"og:description\" content=\"Garant de la marque dont vous \u00eates l\u2019ambassadeur, votre mission principale est de veiller \u00e0 l\u2019excellente organisation de votre point de vente mais surtout de d\u00e9velopper son activit\u00e9 et la rendre comme un \u00ab incontournable du voyage \u00bb par votre sens du service clients ! 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